Love your tech? So do we!
We solve product problems, create products customers and clients love, and deliver customer, shareholder and investor value.
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This site exists for the sole purpose of letting you know that when it comes to the tech that you've sweated over and it requires tangible and measurable results that you can take to the bank that we should probably have a conversation.
We know this site isn't going to win any awards. But that's fine we've won them where it counts, for results that matter, by having a laser focus on the work that needs to be done so that we can make a lasting difference.
Ruthlessly Pragmatic
We'll uncover the problems your customers need solving for, the problems that have caused your customers pain.
We'll go deep on the market movement and your market fit, and surface competitor insights from a first hand perspective.
Create and deliver every last bit of value from market research (and the last time we did it, it opened up a whole new revenue stream - with the same product, from a new buyer persona!
and Pragmatically Lean
We blend product best practice to eliminate waste and unlock customer value as quickly as possible.
We'll create well ordered, achievable, prioritised and "real" roadmaps that zero straight in to what customers really want and more importantly will pay you for instead of a competitor.
We'll enhance current processes so that not only will customer success be "successful", software quality improved and NPS and CSAT elevated.
As they say, "all ships rise with the tide"!
to deliver Results That Matter (just a few...)
Implemented North Star and Product led growth that delivered a 36% increase in customer self service conversion and enabled 114% Net Revenue Retention.
Product expansion through new product and line development that led to a 95% CAGR.
Product diversification for the specific purpose of driving a successful IPO.
Built, bought, acquired and partnered our way from a single on premise offering to a full SaaS platform and net growth of £26m.
The Deloitte Fast 50 highlights the fifty fastest growing tech companies in the UK.
How we did it:
1,700% growth through product expansion, implementation of product led growth achieving that focussed on customer self service. Seismic process improvement that resulted in elevated software quality, customer success interaction and tracking, and the way in which the sales teams were enabled.
We like using AI to solve real world use cases. And not just for knowledge base or customer support efficieny.
We've used ML, NLP and Computer Vision to solve for brand abuse, sentiment analysis and impersonation and been recognised for it in the
CyberTech Top 100
Expert Insights Best Email Security
Cyber Security Excellence Gold
We used to work here and we got to do some pretty interesting stuff, and get awards for it, like:
Launch Google Workspace in EMEA
Come up with and get Google Site Search to market
Be the first to simultaneously launch a product in 40 languages and 80 markets
Be the first to commit the heresy of advertising our products outside of the Google network!
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